WHAT WE DO

Freight Back Office Solution

Our Approach
1. Engage
  • Preliminary Discussion
  • Set Expectation
  • Develop a Plan
     
     
     
2. Planning
  • We map the process flow
  • We develop the Standard Operating Procedure (SOP)
  • Plan Trial Run
3. Trial Run
  • Complete one set of deliverables
  • Seek Feedback and refine SOP where needed
  • Finalize scope of work
4. Execution
  • Execution and delivery of actual deliverables
  • Measure Performance
  • Review and seek feedback
     
5. Refine
  • Identify gaps and address them
  • Response to feedback
  • Monitor performance
     
     
Services We Provide
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Freight Billing ​

We setup processes to match your organizational worflow, focused on accuracy and efficiency. Invoices would be processed through application of the best available softwares that can intergrate well in your existing processes.

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Freight Audit

For shippers and 3PL brokers, processing inaccurate invoices can lead to huge losses. By adopting a statistical approach towards freight auditing and selecting the right samples to audit based on application of different attributes, we can aim to minimize and potentially eliminate any losses by investing more focus on high risk areas and developing controls to prevent losses in these areas in the future.

We would go beyond merely identifying the mistakes by analysing the reason behind the error and will provide recommendation based on best industry practices to prevent error from recurring.

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Track and Trace

We understand the importance of keeping track on loads and managing the communication with carriers. Any potential delay or issues must be communicated in advance to allow both brokers and shippers to seek better solution to any given issue. Loads are picked and delivered 7 days a week and all hours in a day.

We provide periodic updates during early or late hours, to give both brokers and shippers an accurate up to date assessment of loads by staying engaged with all contracted carriers at all times. ​

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Data Analytics

We provide detailed analysis of all data collected ranging from on time deliveries by carriers, to rate analysis by lanes and driver performance analysis. The data can be analysed to help make better decisions in many areas including driver retention and ensuring loads are assigned to trucks days in advance for locations with limited capacity.

We utilize all available information available to your firm, to review and evaluate areas for further improvement including providing thorough analysis of past logistics cost and revenue and steps that can be taken to improve profitability.

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Contract Management

Staying compliant with regulatory authorities is a must. Based on terms of the engagement your firm has with the other service providers, we can provide ongoing monitoring by ensuring all requirements are met and satisfied at all times, and any risk of non compliance is reduced and potentially eliminated through establishment of monitoring controls ranging from periodic review of engaged service provider authority to compliance with insurance coverage requirements.

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Claims Management

Identifying claims and managing claims accordingly can help reduce risk of financial losses. We recognize that having a robust process to identify potential claims is equally or more important than managing the claim process iteself. There should be clarity in understanding in all areas of logistic service and when certain matters are not fulfilled based on pre agreed terms, it is vital that claims be filed accordingly on a timely basis.

Contact Us NOW!

We offer our customers options tailored to meet their specific back office requirement.

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